Job Brief

Head of Training services position requires an experienced training manager to devise training strategy based on the need analyses of various clients. The job involves identifying training needs while working with clients senior team and develop suitable training initiatives that satisfies client’s needs. Training manager responsibilities include enhancing client’s employees’ skills, performance, productivity and quality of work.

Reporting to

Director, Learning and Development


  • Identify and assess future and current training needs through job analysis, career paths, annual performance appraisals and consultation with client’s managers
  • Develop customized training programs that addresses needs and expectations of each client separately 
  • Recruit, develop, evaluate and terminate trainer’s contracts 
  • Monitor and evaluate training program’s effectiveness and success 
  • Manage training budget
  • Provide all logistics support for training programs 
  • Resolve any specific problems and tailor training programs as necessary
  • Update senior management on training trends, developments and best practices


  • Master’s degree in Risk, Statistics, Economics, Business, Mathematics, Computer Science, Data Science or related field
  • Seven years of related experience in education, training, skill development – this may be re-considered for relevant PhD degree holders. 
  • Track record in designing and executing successful training programs preferably in Risk Management 
  • Familiarity with traditional and modern training methods (mentoring, coaching, on-the-job or in classroom training, e-learning, workshops, simulations etc)
  • Excellent communication and leadership skills
  • Experience in project management and budgeting
  • Hands-on experience using Microsoft Office 
  • Fluency in English and Arabic – written and spoken  

Skills and Competencies

  • Accountability: Demonstrates reliability by taking necessary actions to continuously meet required deadlines and goals.
  • Global Collaboration: Applies global perspective  when working within a team by being aware of own style and ensuring all relevant parties are involved in key team tasks and decisions
  • Communication: Articulates information clearly and present information effectively and confidently when working with others
  • Innovation and Creativity: Thinks boldly and out of box, generates new ideas and processes, and confidently pursues challenges as new avenues of opportunity 
  • Knowledge of economic and econometric methods 
  • Self-motivated and proactive, and results-driven problem solver with excellent written and communication skills 

Key to Success

  • Intellectual agility and interpersonal flexibility 
  • Change leadership
  • Ability to work across silos
  • Comfortable in the space between no longer and not yet
  • Deep curiosity to learn about new trends and topics
  • Ability to develop mutually beneficial relationships inside and outside of the company
  • Ability to use data to formulate and flex communications 


We are growing institute and offer a multifaceted and challenging function in a dynamic and international environment with a wide range of career and advancements opportunities. We offer an intensive professional development and training programs, a performance-related compensation combined with attractive social benefits.